Front Office Department HSEB NEB Old Questions

Class 11 Hotel Management HSEB, NEB Old Questions
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Front Office Department HSEB NEB Old Questions

Short Answer Questions

  1. 2076: Explain guest check-in procedure.[5]
  2. 2076: List the importance of guest registration.[5]
  3. 2075: Define guest registration and explain its importance.[5]
  4. 2075: Explain the role of front office in a hotel.[5]
  5. 2074:  Explain the procedure of guest check-out.[5]
  6. 2074: Write down the step process of guest check-out practiced in hotels.[5]
  7. 2074: What are the types of room found in normal hotels?
  8. 2073: Explain the job responsibilities of room attendant.[5]
  9. 2073: Draw an organization chart of front office.[5]
  10. 2073: Explain the procedure of guest check-out.[5]
  11. 2073: List the information to be  provided to the guests about hotel facilities and services.[5]
  12. 2073: Explain Room plan.[2.5]
  13. 2072: Write the job description of receptionist.[5]
  14. 2072: Write the procedure of guest check in.[5]
  15. 2072: What are the importance of organization chart? Explain [5]
  16. 2072: What are the section with front office? Explain [5]
  17. 2072: Explain the check-in process of hotel guest.[5]
  18. 2072: What is registration of guest? Discuss its importance.[5]
  19. 2072:Explain the following:
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  1. 2071: Explain the procedure of guest check-out.[5]
  2. 2071: Explain the essential quality attributes of front office staffs.[5]
  3. 2071: List and explain the various types of room plan.[5]
  4. 2070: List and explain the various attributes essential for front office personnel.[5]
  5. 2070: What are the steps to be followed in guest check out procedures? Explain [5]
  6. 2070: What are the job opportunities of room attendant?[5]
  7. 2069: Explain in brief about the functions of front office department.[5]
  8. 2069: How is the check in process carried out? Explain [5]
  9. 2068: What are the various types of rooms and room symbol found in a hotel?[5]
  10. 2067: Write the job description of receptionist.[5]
  11. 2066: Explain the following check out procedures.[5]
  12. 2066: Explain the following Sundry Service.[5]
  13. 2065: Explain the check in procedures.[5]
  14. 2064: What are the various sections within a front office department? Illustrate with chart.[5]
  15. 2063: Explain the types of room.[5]
  16. 2063: Explain the registration.[5]
  17. 2063: Draw a sample of guest registration card and explain the importance of registration.[5]
  18. 2063: Enlist check in and check out procedures of a of a guest in a large hotel.[5]
  19. 2062: Explain the front office [3]
  20. 2062: Draw a neat format of an ‘Errand Card’ and explain its importance and uses.[5]
  21. 2061: Define a front office.[2]
  22. 2061: Explain the types of rooms and its description.[5]
  23. 2060: Explain the basis of changing room rates.[5]
  24. 2060: Define skippers.[2]
  25. 2059: Explain the registration procedure.[5]
  26. 2059: Define front office.[2]
  27. 2059:  Define the briefing.[2]

Long Answer Questions

  1. 2075: Explain the check in procedures and check out procedure.[5+5]
  2. 2075: What are the sundry service?discuss the attributes required for front office personnel.[4+6]
  3. 2072: Explain the guest registration card , its types and importance with the help of a neat specimen.[2+3+3+2]
  4. 2071: Explain any ten types of guest room and ten types of room symbols practiced in hotels.[10]
  5. 2069: List various types of rooms found in international standard hotels and explain them in brief.[10]
  6. 2068: Explain the sequential procedure of check in and check out of the guest.[5+5]
  7. 2067: Explain check in and check out procedures step by step.[5+5]


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