Research Questionnaire
The content of the questions is the most important element of the construction of a questionnaire. While the order of questions may influence access to information, the content of questions will lead to the type of information sought in the study. Questionnaires are constructed systematically. The process goes through several interrelated steps.1. The Dichotomous format
The dichotomous format is actually any question that can be answered with a dichotomous response: true/false, yes/no, agree/ disagree, hot/cold, and so on. The dichotomous format is widely used in social science questionnaires. The format is very flexible and can be used in a great many different ways. It is frequently used in classrooms as a device to find out how much of the material presented has been learned by the students. Personality inventories typically request dichotomous responses, usually in a checklist form (where checks indicate "true" and blanks indicate "false").2. Multi-choice format
The primary use of multiple-choice formats in social science is probably in the construction of tests of ability and aptitude. Such well-known tests as the GRE (Graduate Record Examination) and SAT (Scholastic Aptitude Test) are two examples of a large number of such tests. Aptitude test answers are always known ahead of time and thus responses are coded as correct-incorrect.Multiple-choice questions contain more" information" than do dichotomous questions. This is true because of "guessing." In a true-false question, one can get the correct answer half of the time by guessing. In a multiple-choice question with four possible answers, one can get the correct answer only a quarter of the time by guessing.
3. Fill-in-the-blank type format
The fill-in-the-blank format is closely related to the above two types of formats, and in sore ways is a natural extension. Suppose, for example, we ask a question such as, "Who was president of the United States when the Interstate Freeway system was initiated?" The format is a fill-in-the-blank type although it resembles the multiple choice in that if one knew the names of presidents of this century the task is to choose among them.The amount of information collected per question is a function of the number of possible responses. Thus the amount of information in a fill-in-the-blank question is greater than a multiple-choice question and a multiple-choice question requests more" information than a dichotomous question. This is true because guessing an answer becomes less likely as the number of possible increases. In some preliminary studies, we carried out it was found that one fill-in-the-blank question had as much "information" as five dichotomous questions. This means those fewer fill-in-the-questions are needed to roach the same degree of reliability.
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